Day Care and Boarding Application
Before we begin, please include all information and detailed instructions in the application. If you want to add or change any information, we require all corrections/updates to be emailed to email@example.com. Please do not provide verbal or chat instructions that might be misunderstood.
If you require us to feed your pup and/or administer medicine during day care and for boarding, please provide a bag with food and medicine with a handwritten note about amount and times of feeding/medicine.
All dogs are required to be neutered and spayed by 8 months old.
Our online platform
Please note we use dotimely.com for all scheduling and invoices. We will create your profile and set up your original schedule before we start services. We ask that you make any changes through the dotimely.com website or DT phone app. You can also reach us via email firstname.lastname@example.org or call us at 212-706-9560 during our office hours. We don’t accept any schedule adjustments or cancelations through Groupme chat, and need 12 work hours to cancel or approve the appointments received by the email.
Multiple dog household
25% off for daycare, and 50% off for overnights and pick up/drop off for each additional pup.
$10 for overnights/boarding and $5 for daycare during federal holidays or holiday weekends.
Pick ups and drop offs during the federal holidays and holidays weekends are priced as regular walks.
If you need to bring your pup for day care or boarding between 6-7am or pick up between 10-11pm, please arrange with us in advance for an extra $10 fee.
By default, we assume you don’t need pick up or drop off during all Federal holidays. We will be sending emails about a week before to confirm the cancelation. If you need your pick up or a drop off back, please don’t forget to request it, and we will do our best to accommodate. Please note, all services during Federal holidays and Federal holidays weekends are subject to an extra fee.
1) Canceling by dotimely.com website or the app
Day care: If you don’t have a package please cancel by 7am the day of to avoid $8 late cancelation fee.
Boarding: $65 if cancelled less than 24 hours before the boarding time.
Canceling on the Do Timely app: swipe the appointment to the left, edit and cancel buttons will appear.
Canceling on DoTimely.com website: click on the appointment, edit and cancel buttons will appear.
2) Canceling by emailing email@example.com: Please make sure to allow at least 12 work hours between your cancelation email and scheduled service that you want to cancel to avoid late cancelation fee stated above.
Packages need to be prepaid before the beginning of the services. Payments for recurring weekly services are due on the first of each month for rendered services, and on the first day of service for short term arrangements. Currently we accept cash, check and credit card. Please note there is an extra 4% fee applied to credit card payments.
To add credit card from the dotimely.com website: click on My Profile and then Credit Card Tab.
To add credit card via the app: click on Credit Card on the left navigation bar.
We can borrow the key from a doorman when you request pick up or drop off. For non-doorman buildings: we require two copies of your keys.
By filling this form you acknowledge that you read and understood our policies and prices listed above. Don’t hesitate to contact us with any questions.